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100% GDPR Compliance & 78% Fewer Crashes for a Legal Tech Platform
Stabilizing Performance and Building Legal Readiness for Growth
Client
Mid-sized legal tech company providing digital tools to lawyers and law firms.
Challenges
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Non-compliant with major data regulations (GDPR, CCPA)
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App faced performance issues and frequent crashes
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Lacked internal QA team and comprehensive documentation
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No user analytics to understand behavior or improve UX
Solution Provided
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Conducted GDPR and CCPA research to guide app compliance
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Fixed bugs and implemented QA testing across Android and iOS platforms
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Co-created legal documents (ToS, Privacy Policy) with their legal team
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Integrated crash analytics, session tracking, and heatmaps
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Set up ongoing app maintenance, data backups, and incident management protocols
Results
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Passed independent compliance audit; achieved 100% GDPR readiness
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Reduced crash rate by 78% in the first 60 days
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Increased average session duration by 32%
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Lowered user support complaints by 60%
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Secured onboarding of new enterprise clients due to improved legal and security standards
By aligning technology, compliance, and performance, we helped this legal tech brand not only build trust but also unlock the next stage of business growth.
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